Mercure Raphael Hotel Wien - Vienna

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Wallgasse 23, Vienna, Austria, 1060  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Raphael Hotel Wien - Vienna

Free Wi-Fi
Parking

EUR 15 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Overview

The 4-star Mercure Raphael Hotel Wien offers quick access to restaurants, pubs and bars in Vienna. The hotel opened its doors in 1970 and was remodeled in 2011.

The property lies within 2.0 km from Hochgurgl, Imperial Palace and Schonbrunn Palace. Just 30 minutes' walk from Vienna city center.

This hotel is placed in Mariahilf district, known for a cathedral, a palace and a museum.

Gumpendorfer Straße Metro Stop subway station is just 5 minutes from the hotel and a 5-minute walk takes guests to Gumpendorfer Straße (Gumpendorfer Gürtel) bus stop. The hotel is about 20 minutes' drive from Schwechat International airport, which is 20 km away.

Rooms

This traditional hotel comprises of rooms like privilege double room, classic twin room and studio suite with contemporary decor and such comforts as Wi-Fi, coffee/tea makers, a private safe, satellite TV and a pantry. Some of the cozy rooms enjoy a view of the city. The rooms come with en suite bathrooms with a shower, free toiletries and a bidet along with an electric kettle, a fridge and a stove.

Eat & Drink

Guests can have breakfast in the lobby every morning. A natural area features Cafe Bird and Altwienerhof within 100 meters of the venue.

Services

The on-site car rentals are also provided.

Relax

The hotel caters to families with cribs, a playroom and a playground. Mercure Raphael Hotel Wien offers a gym, a jogging track and a fitness center for guests to keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at EUR 15 per day.

Year renovated:   2011.  Number of floors:   7.  Number of rooms:   78.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Bicycle storage
  • Beauty salon
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Jogging track

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • DVDs/ Videos for children
  • Playground
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Casino
  • Spa center
  • Solarium
  • Sauna
  • Reflex massage

Room view

  • City view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Hair dryer on request
  • Room toiletries

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 6 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure Raphael Hotel Wien - Vienna Vienna location
Show big map »

Hotel Address:

Wallgasse 23, Vienna, Austria, 1060

Get directions
City Center
  • Vienna
    1.6 mi
Airports
Train Stations
  • West Railway Station
    2000 ft
  • Wien Westbahnhof Railway Station
    2000 ft
Underground stations
  • Gumpendorfer Straße Metro Stop
    700 ft
  • Westbahnhof Metro Stop
    2000 ft
  • Bus stop
    700 ft
Restaurants
  • Cafe Bird
    300 ft
  • Bauernbrau (cuisine: Austrian)
    600 ft
Ski areas
  • Stubai Glacier
    1.5 mi
  • Mayrhofen
    1.5 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    7
  • Number of rooms:
    78

Hotel Awards

AustrianHOTEL AWARDSRecommendedViennaMercure Raphael Hotel Wien

According to guest reviews, the hotel has been rated as
Best Family Hotels in Austria

Use Badge

Rooms and availability

Mercure Raphael Hotel Wien photos Exterior Hotel information
Privilege Double Room
Bed type: Double bed or Twin beds
Size: 220 sq. feet
Check Prices
  • Air conditioning
  • Bathtub
— Less information+ More information
Room facilities
    Mercure Raphael Hotel Wien photos Exterior Hotel information
    Standard Twin Room
    Bed type: Twin beds or 1 Double bed and 1 Single bed or 2 Single beds
    Size: 220 sq. feet
    Check Prices
    — Less information+ More information

    Standard|Classic Twin - Breakfast included

    Room facilities
      Studio Suite
      Bed type: Double bed or Twin beds
      Check Prices
      • Air conditioning
      • Bathtub
      — Less information+ More information
      Room facilities
        Superior Double Room
        Bed type: Double bed
        Check Prices
        — Less information+ More information

        Superior|Superior Double Bed + Breakfast

        How to reach hotel

        hotel Mercure Raphael Hotel Wien - Vienna Vienna location
        Show big map »

        Hotel Address:

        Wallgasse 23, Vienna, Austria, 1060

        Get directions
        City Center
        • Vienna
          1.6 mi
        Airports
        Train Stations
        • West Railway Station
          2000 ft
        • Wien Westbahnhof Railway Station
          2000 ft
        Underground stations
        • Gumpendorfer Straße Metro Stop
          700 ft
        • Westbahnhof Metro Stop
          2000 ft
        • Bus stop
          700 ft
        Restaurants
        • Cafe Bird
          300 ft
        • Bauernbrau (cuisine: Austrian)
          600 ft
        Ski areas
        • Stubai Glacier
          1.5 mi
        • Mayrhofen
          1.5 mi
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Year renovated:
          2011
        • Number of floors:
          7
        • Number of rooms:
          78

        Hotel Awards

        AustrianHOTEL AWARDSRecommendedViennaMercure Raphael Hotel Wien

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Austria

        Use Badge

        Mercure Raphael Hotel Wien Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • lebemann und hirn - 5000 ft
        • Café Galerie Kandinsky - 1.2 mi

        Popular areas

        • Spittelberg - 1.1 mi
        • Museumsquartier - 1.2 mi
        • Naschmarkt - 1.2 mi

        Places of interest

        • Zieglergasse Metro Stop - 2300 ft
        • Naschmarkt - 1.2 mi

        Train stations

        • West Railway Station - 1700 ft
        • Wien Westbahnhof Railway Station - 1700 ft
        • Wien Westbahnhof Railway Station - 1700 ft
        • Wien Meidling - Railway Station - 1.2 mi

        Convention centers

        • vekks - 5000 ft
        • Palais Auersperg - 1.2 mi

        Shopping areas

        • Mariahilfer Street - 3300 ft
        • Mariahilfer Straße - 3300 ft

        Stadiums

        • Wiener Stadthalle - 4000 ft

        Museums

        • Technisches Museum - 5000 ft
        • Technical Museum Vienna - 5000 ft
        • Museumsquartier - 1.2 mi

        Theaters

        • Raimund Theater - 400 ft
        • Raimund Theatre - 400 ft
        • Theater an der Wien - 1.2 mi

        Underground stations

        • Gumpendorfer Straße Metro Stop - 400 ft
        • Westbahnhof Metro Stop - 1700 ft
        • Längenfeldgasse Metro Stop - 2700 ft
        • Neubaugasse Metro Stop - 3700 ft
        • Kettenbrückengasse Metro Stop - 5000 ft
        • Volkstheater Metro Stop - 1.2 mi

        Local attractions

        • Schonbrunn Palace - 1.3 mi
          Schlosstrasse 47, Vienna
        • The Third Man Museum - 1.1 mi
          Pressgasse 25, Vienna
        • Leopold Museum - 1.2 mi
          Museumsplatz 1, Vienna
        • Technisches Museum - 5200 ft
          Mariahilfer Str. 212, Vienna
        • Museum Quarter - 1.2 mi
          Museumsplatz 1, Vienna

        Near the hotel

        • Museum of Contraception and Abortion - 1100 ft
          Mariahilfer Gurtel 37 First Floor, Vienna
        • Hofmobiliendepot - 3200 ft
          7 Andreasgasse, Vienna
        • Children's Museum - 4400 ft
          MuseumsQuartier, Vienna
        • Die Burgkapelle - 2300 ft
          Hofburg, Vienna
        • Haus des Meeres - Aqua Terra Zoo - 3900 ft
          Fritz-Grunbaumplatz 1, Vienna

        Restaurants nearby

        • Cafe Bird - 300 ft

          Address: Mittelgasse 26
          Phone: +43(0)1 2089778

          72% likes this, based on 9 reviews

        • Happy Buddha - 600 ft

          Address: Mariahilfer Guertel 9
          Phone: +43 1 8934217

          59% likes this, based on 28 reviews
          Price Range: USD 15 - USD 22

        • Zum Hagenthaler - 900 ft

          Address: Wallgasse 32, A-1060

          74% likes this, based on 27 reviews
          Cuisine: Central European

        • Bauernbrau - 600 ft

          Address: Gumpendorferstrasse 134-136

          84% likes this, based on 32 reviews
          Cuisine: Austrian

        • Franceschi - 700 ft

          Address: Aegidigasse 15

          61% likes this, based on 32 reviews
          Cuisine: Austrian

        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Year renovated:
          2011
        • Number of floors:
          7
        • Number of rooms:
          78

        Hotel Awards

        AustrianHOTEL AWARDSRecommendedViennaMercure Raphael Hotel Wien

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Austria

        Use Badge

        Hotels nearby
        Altwienerhof Hotel
        3 stars
        0.3 km
        Fabrik Hotel Vienna
        3 stars
        0.5 km
        Do Step Inn Vienna
        2 stars
        0.7 km
        Art Hotel Vienna
        3 stars
        2 km
        Cities nearby
        • Schwechat hotels - 11 km
        • Brunn am Gebirge hotels - 13 km
        • Deutsch-Wagram hotels - 17 km
        • Unterkirchbach hotels - 16 km
        • Achau hotels - 14 km
        • Fischamend hotels - 20 km
        • Himberg hotels - 16 km
        • Hinterbruehl hotels - 17 km
        • Stockerau hotels - 23 km
        • Klosterneuburg hotels - 12 km

        Mercure Raphael Hotel Wien Reviews

        Guest reviews are submitted by our customers after their stay at Mercure Raphael Hotel Wien

        Average guest rating

        7.4out of 10
        Very good
        Based on 284 reviews

        Guest reviews

        • Family with children
          7.4

          Good breakfast

          We were not able to use the extra bed because it was not comfortable with the springs ticking at your back when you lie down. The three of us squeezed in one bed! Not quite comfortable because of lack of space but better than sleeping on bed with spring coming out

        • Family with children
          7.4

          The receptionists were very kind. We got our room earlier than the normal check in time. the location is excellent if you come to a city trip. near to metro, near shopping street. Breakfast was very good, with fruits, juices, cold cuts, jams, different type of bread.

          If the rooms were a little bit more "new style", that would be nice. Like the bathrooms, which were renovated.

        • Couple
          9.6

          The location is simply perfect, extremely close to Mariahilfer center and the metro station, yet it is very peaceful. As far as the rooms are concerned, we were surprised and very satisfied with our room, especially with the comfortable bed. Once you fall asleep you dont wake up until the next morning :)) We got more than we expected. Great value for money!

          The parking is a little bit too narrow, might be a problem for bigger cars. However, we had no problems with it.

        • Single
          8.2

          The best thing about this hotel is its location, it's pretty near to the underground station, a really 10 minutes walk from the western railway station and next to the Raimund theater. Pretty clean rooms, nice staff, reasonable prices and perfect location - now I have all reasons to recommend this hotel to my friends.

        • Family with children
          7.0

          good location, friendly staff and nice breakfast.

          sheets and duvets weren't changed at all, even one time...

        • Group of friends
          4.2

          The breakfast is good with many choises and always fresh. good service at the dining room. the wi-fi signal was very good ( at least in our room at the first floor). the location is 10 minutes walk from Westbanhof and 5 minutes walk from gumpendorfer u-bahn.

          The hotel looks old and need to be refurbished especaly in the rooms. many little things in the service made us very unsatasfied. when we arrived we couldnt open the door becuse of a mistake at the reception in the electronic card . in the room there where only 2 towels even though we are 3 people and when we tried to ask for another towel the telephone was not working. after we asked twice the reception girl came and offered another room. in the other room the electrical outlet was not near the beds so it was less comfortable. when we arrived the next day to the room the electric card again did not open the room - well one time is a mistake but twice is a bad service. the same with the towels - 2 towels instead of 3. so the first time is also a mistake but the second time is bad service. also the safe is very old and very small ( looks like from 1919) not elctronic off course and you need to ask for a key and sign that if you lose the key you pay 95 euro. so in the botoom line: a very good service in the dining room but very bad service in the rooms. this hotel does not match the Ibis standards at all.

        • Group of friends
          7.8

          Excellent location for shopping, it is only 5 minutes walk from the top of Maria Hilfer Strasse, close to train station. Very good breakfast.

        • Single
          7.4

          I chose the hotel for watching musical, Elizabeth. The location is perfect for it.

          The location does not seem to be safe at night. When I got lost one night, I did not find people. Maybe, the hotel can provide an excellent map for guests.

        • Older travelers
          8.2

          Good breakfast. Staff friendly and helpful, provide good information. Good WiFi. Clean room with good air-conditioning. Underground station nearby.

          A little dark outside if the RathimusTheatre opposite do not have show that night.

        • Older travelers
          8.2

          it is not near the west railway station, 20 minutes on foot to find the hotel

        • Couple
          5.8

          The room was very bad. We tried to change the room, but there wre not better option. It looked like we got the worst room in the hotel. I will not recommend the hotel to anyone.

        • Family with children
          7.8

          Location!! Very near to the Gumperdorfer underground station- made it very easy to travel in a short space of time to the tourist spots. It also had A/Cwhich helped as it was very hot.

          The breakfast was the same for all 3 days we stayed there. If you do not eat pork or beef- breakfast is limited. The elevator is very small- I could only just fit in with my baby's stroller (which isn't very big). The breakfast staff were not very friendly. If you are visiting Vienna for the first time-and do not speak German- you will have a problem - we found it very hard to communicate and were really only helped by other tourists. Also- when you arrive at Vienna airport- the luggage trolleys are coin operated- any coin works- does not have to be EU money.toilets in the city are pay toilets- the machine gives you change if needed- and, outside of the airport/stations, all signs are in German with no english translation.

        • Family with children
          10.0

          Good location, 5 minutes from the metro. Staff are quite good, I ask for some place and they even printed the google map for me. Room is clean and Wifi works well.

        • Couple
          6.6

          Good location,good price, good breakfast, clean rooms.

          Weak wi-fi connection, no room cleaning service during our stay.

        • Family with children
          8.8

          “Good budget friendly well located hotel.” Great experience.Generous breakfast. Good rooms for three of us. Close to Westbahnof stations .This can take you to central Vienna in 15 mins Only we saw some people nagging to the reception about their ACs not working. Our Ac worked perfectly and was cool even when unoccupied.

          If you need water or a drink you have to walk till the station for 10 min. The hotel does not provide anything. They say we do not manage the restaurant. The bar was not open. Restaurant is open only during breakfast timings. Hope they install water and drink dispensing machines or start restaurant and bar services.

        How to reach hotel

        hotel Mercure Raphael Hotel Wien - Vienna Vienna location
        Show big map »

        Hotel Address:

        Wallgasse 23, Vienna, Austria, 1060

        Get directions
        City Center
        • Vienna
          1.6 mi
        Airports
        Train Stations
        • West Railway Station
          2000 ft
        • Wien Westbahnhof Railway Station
          2000 ft
        Underground stations
        • Gumpendorfer Straße Metro Stop
          700 ft
        • Westbahnhof Metro Stop
          2000 ft
        • Bus stop
          700 ft
        Restaurants
        • Cafe Bird
          300 ft
        • Bauernbrau (cuisine: Austrian)
          600 ft
        Ski areas
        • Stubai Glacier
          1.5 mi
        • Mayrhofen
          1.5 mi
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Year renovated:
          2011
        • Number of floors:
          7
        • Number of rooms:
          78

        Hotel Awards

        AustrianHOTEL AWARDSRecommendedViennaMercure Raphael Hotel Wien

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Austria

        Use Badge